Every plan has the full product. Plans differ by client sub-accounts, seats and support. Calls, texts and numbers are billed at the same published rates on every plan.
No setup fee, and the one-hour setup call is included. Migration is free on Agency.
No contract. Cancel any time, and downgrade at your next billing cycle.
No seat minimum on Starter and Business.
No add-on for DNC scrubbing, consent tracking or calling-hour rules.
No fee for the GoHighLevel connection.
No fee for the 14-day trial and 500 free minutes.
On every plan
What every plan includes
Features are not held back for higher tiers. The plans differ by client sub-accounts, seats and support level.
Four-line parallel dialer with answering-machine detection
Speed-to-lead auto-dial: new leads called in under 10 seconds
Local presence and number rotation with spam-label checks
DNC scrubbing, consent tracking and calling-hour rules by lead time zone
GoHighLevel sync: outcomes, notes and tags written back to the right sub-account
Call queues by tag, per-client scripts and caller IDs
Cadences that mix calls, texts and waits, and stop on a booking or opt-out
Client-level reporting and connect rates by client
Shared inbox with SMS and MMS
Audit log and role-based access
AI call transcripts, scoring and coachingearly access
White-label client portal on your domainearly access
Items marked early access are rolling out to customers in small groups and are not billed separately.
Add-ons
Add what you need, when you need it
Seats, numbers and usage are priced the same on every plan.
DialBrio add-ons and usage rates
Add-on
Price
Notes
Extra seat
Price$59 a month
NotesProrated daily. Add or remove any time.
Local number
Price$2 a month
NotesLocal presence and rotation included
Outbound calls (US/CA)
Price1.5¢ a minute
NotesBilled monthly in arrears
Inbound calls
Price1¢ a minute
Notes—
SMS
Price1.2¢ a segment
NotesMMS metered separately
Usage is not included in the monthly plan fee. Set hard spend caps per workspace and per client sub-account.
Worked example
What 10 clients cost in a month
A mid-size agency: 10 client sub-accounts, 6 reps, 40,000 outbound minutes and one local number per client.
Monthly cost of a 10-client agency
Line
How it adds up
Per month
Agency plan
How it adds up5 seats, unlimited clients
Per month$550
Sixth rep
How it adds up1 extra seat × $59
Per month$59
Outbound calls
How it adds up40,000 minutes × 1.5¢
Per month$600
Local numbers
How it adds up10 × $2
Per month$20
Total
How it adds upAbout $123 per client
Per month$1,229
Inbound calls are 1¢ a minute and SMS is 1.2¢ per segment. Your figures will differ with your volume. An example, not a quote.
Setup help
Done-with-you setup
Agency and Enterprise include a free migration within 48 hours. Starter and Business can add the same help.
Migration
We port your numbers, import your lists and rebuild your GoHighLevel workflows. Included on Agency and Enterprise.
One-hour setup call
We connect GoHighLevel, map your sub-accounts and build your first campaign with you. There is no setup fee.
Custom GoHighLevel buildout
Pipelines, workflows and snapshots built for your agency. Optional, and scoped and quoted per project.
Terms
Month to month, with room to change
Cancel any time. Billing is month to month, and yearly billing is optional and saves 15%.
Upgrades are prorated and take effect immediately. Downgrades take effect at your next billing cycle.
Add or remove seats any time with no penalty.
Try it first: 14 days and 500 free minutes, no card.
Questions
What is the difference between the plans?
Client sub-accounts, seats and support level. Every plan has the full product.
How many client sub-accounts does each plan include?
Starter has 1, Business has 3, and Agency and Enterprise are unlimited.
Is there a free trial?
Yes. 14 days and 500 free minutes with no card. Book a demo and we will set it up on your own GoHighLevel account.
How much does yearly billing save?
Yearly billing takes 15% off any plan. Usage is still billed monthly in arrears.
Can I upgrade or downgrade?
Yes. Upgrades are prorated and start immediately. Downgrades start at your next billing cycle.
Why are calls not unlimited?
Carriers charge for every minute and text. We pass those through at published rates, with no markup by tier, so a small client never pays for a big one.
Are there setup fees or contracts?
No. Plans are month to month. Agency and Enterprise include a free migration within 48 hours.
What happens if I go over my seats?
Extra seats are $59 a month each, prorated daily.
How is usage billed?
Metered and billed monthly in arrears at the same rates on every plan. You can set hard spend caps per workspace and per client sub-account.
Can I resell DialBrio to my clients?
Yes. The Agency plan is built for resale, so you set your own client prices on minutes and seats and keep the margin. The white-label portal and automated client billing are in early access.
Do compliance tools cost extra?
No. DNC scrubbing, consent tracking, calling-hours enforcement and spam-label monitoring are included on every plan, including the trial.
What does early access mean?
The feature is rolling out to customers in small groups. It is on every plan and not billed separately.