- L1Rachel DonovanLive answer · bridged to Maya
- L2(720) 555-0122Machine detected · skipped
- L3(303) 555-0133No answer · retry in 30 min
(303) 555-0101 · Denver, CO · web form, 4 min ago
First in queue because she filled the form 4 minutes ago, has 0 attempts, and the speed-to-lead window is 5 minutes.
- Monthly bill
- $220
- Homeowner
- Yes
- Utility
- Xcel Energy
- Attempts
- 0 of 6
- MayaDo you own the home, and roughly what's the electric bill each month?
- RachelWe own it. It's been around two-twenty since we got the EV.
- MayaThursday at 10 or Saturday at 11 for a free design consult?
- RachelSaturday at 11. My wife will want to join.
01 · Dialing engine
Dial 1 line at a time, or 4 at once
Take careful lists one call at a time, or run up to four lines for cold outreach. Either way your reps talk to real people, from healthy local numbers, and reach new leads first.
Power and parallel dialing
Dial one line for careful lists or up to four in parallel for cold outreach. Answering-machine detection skips voicemail greetings and routes live answers to a rep in under a second. The rep only ever hears a person.
- L1Human answeredbridged to rep in 0.8s
- L2Answering machineskipped, retry later
- L3No answerretry in 30 min
- L4Busyretry in 15 min
Speed-to-lead triggers
A form fill, ad lead or CRM stage change fires an instant dial to the assigned rep while the lead is still on the thank-you page.
trigger → ring in <10sLocal presence & number health
Calls show a local caller ID from a rotating, reputation-monitored pool. Numbers flagged as spam are quarantined and swapped automatically.
auto rotation + spam remediationSmart lead prioritization
The queue reorders itself by recency, source, engagement and prior outcomes, and every lead shows why it is next.
explainable queueAuto follow-up sequences
No-answers flow into cadences of calls and SMS until the lead answers or the sequence completes.
5+ touches, automaticDetails
Small things that add up over 300 calls
- Keyboard first
- Space calls or hangs up, M mutes, 1–9 records the outcome, ⌘↵ saves and loads the next lead.
- Every lead explains itself
- Lifecycle, attempts, retry window and speed-to-lead SLA sit next to the name.
- Checks before the dial
- DNC, consent and calling hours are checked first. If a call is blocked, the rep sees why.
- Honest failure states
- Busy, no answer or carrier rejection, with the carrier's reason and a retry when the rules allow it.
- Callbacks that happen
- Scheduled in the contact's time zone and routed back to the rep who promised them.
- Outcome sync
- Dispositions, notes and tags write back to GoHighLevel, with the sync state visible on the call.
See it dial your own list.
14-day free trial · 500 free minutes · no credit card · white-glove migration on Agency plans.