Dialer
The screen your reps live in for eight hours.
Pick the right lead, dial, talk, record the outcome, move on. Every part of the dialer exists to take a click out of that loop.
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Dialing
Dial one line, or four at once.
Answering machines are skipped. Reps only ever hear a person.
- L1Human answeredbridged in 0.8s
- L2Answering machineskipped
- L3No answerretry in 30 min
- L4Busyretry in 15 min
Speed-to-lead
New leads ring a rep in under 10 seconds.
Local presence
Local caller IDs, checked for spam flags.
Smart queue
Every lead shows why it’s next.
Cadences
No-answers roll into calls and SMS.
Details
Small things that add up over 300 calls
Keyboard first
Space calls or hangs up, M mutes, 1–9 records the outcome, ⌘↵ saves and loads the next lead.
Every lead explains itself
Lifecycle, attempts, retry window and speed-to-lead SLA sit next to the name.
Checks before the dial
DNC, consent and calling hours are checked first. If a call is blocked, the rep sees why.
Honest failure states
Busy, no answer or carrier rejection, with the carrier's reason and a retry when the rules allow it.
Callbacks that happen
Scheduled in the contact's time zone and routed back to the rep who promised them.
Outcome sync
Outcomes, notes and tags write back to GoHighLevel, with the sync state visible on the call.
Questions
Does DialBrio support parallel dialing?
Yes. Reps dial up to four lines at once on every plan, with answering-machine detection and local presence.
What checks run before a call is placed?
DNC lists, consent and calling-hour rules are evaluated first. If a dial is blocked, the rep sees the reason instead of a silent failure.
Does it work with GoHighLevel?
Yes. Outcomes, notes and tags write back to GoHighLevel, with the sync state visible on the call.
Put every client on one queue.
Book a 20-minute demo. Bring your GoHighLevel setup and we will show you how it maps to DialBrio.
Book a demo