Conversations

Texts and calls on one record.

An inbox built for follow-up: every SMS and call for a lead in one thread, which rep replied, whether it was delivered, and which number it went out on.

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Inbox

Nothing slips between a missed call and a text back

Filters that match the job: Unread, mine, unassigned and team views. Search by name, number or message.
Delivery you can trust: Queued, sent, delivered, read or failed, per message, with the reason when it fails.
The right caller ID: Replies go out from the number the lead already knows, with A2P registration status visible.
Email and more channels: Email arrives next. The inbox is built so new channels slot in without changing the workflow.

Rachel Donovan

(303) 555-0101

from (303) 555-0142

Outbound call · no answer · 2:39 PM
Hi, yes I filled out the form. What's the next step?2:41 PM
Thanks Rachel. It's a free 30-minute design consult. Thursday at 10 or Saturday at 11?Maya · 2:43 PM · delivered
Saturday at 11. My husband wants to join.2:47 PM
Booked for Saturday at 11:00. You'll get a reminder the day before.Maya · 2:48 PM · read

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