Compare · DialBrio vs GoHighLevel
DialBrio vs GoHighLevel’s Multi-Line Dialer and Power Dialer
Every GoHighLevel account can use LC Phone and its built-in dialers. The Power Dialer calls one contact at a time, and the newer Multi-Line Dialer, in private beta, rings up to three. For plenty of teams that is enough. We say where it is enough, where agencies outgrow it, and what a dedicated dialer changes.
Facts checked November 4, 2026. Sources listed at the bottom.
The short version
Who should pick GoHighLevel, and who should pick DialBrio
Pick GoHighLevel if
Your team calls from one sub-account, you want nothing to install or sync, and one line on the Power Dialer, or three on the Multi-Line Dialer beta, is enough.
Pick DialBrio if
Reps spend their day dialing, speed to lead matters, or you run calling for several clients and want four lines, one queue across sub-accounts and DNC checks before every dial.
What GoHighLevel does well
It is already in your account, already paid for and needs no sync. Local presence, call dispositions and a quiet-hours warning are built in, and the Multi-Line Dialer beta rings up to three contacts at once.
Lines per rep, dialer by dialer
How many numbers each dialer rings at once for one rep, from each vendor’s own pages.
| Dialer | Lines per rep | Notes |
|---|---|---|
| DialBrio | Lines per repUp to 4 | NotesParallel lines on every plan |
| GoHighLevel Multi-Line Dialer | Lines per repUp to 3 | NotesPrivate beta, per HighLevel’s help center (October 2026) |
| GoHighLevel Power Dialer | Lines per rep1 | NotesWorkflow Manual Call tasks, one at a time |
| WAVV | Lines per repUp to 3 | NotesMulti Line plan, per WAVV’s GoHighLevel page and blog |
| Kixie | Lines per repUp to 4 | NotesMulti-Line PowerDialer, per Kixie |
Side by side
Features and limits: DialBrio and GoHighLevel
Anything marked “reported” comes from a review or from another company’s page, not from the vendor. “Not published” means the vendor does not show it on its own pages.
| Feature | DialBrio | GoHighLevel |
|---|---|---|
| Where it runs | DialBrioDialBrio app, installed from your GHL agency account | GoHighLevelBuilt into GoHighLevel, nothing to install |
| Dialing mode | DialBrioParallel, up to 4 lines | GoHighLevelMulti-Line Dialer (private beta): rings 1, 2 or 3 contacts at once from a call list built from Contacts or Opportunities. Power Dialer: workflow Manual Call tasks, one call at a time |
| One queue across client sub-accounts | DialBrioYes | GoHighLevelNot documented. Dialer settings, dispositions and local presence are set per sub-account |
| Answering machine skipping | DialBrioYes, automatic | GoHighLevelNot documented for either dialer. HighLevel records the call status (busy, voicemail, no answer, completed) and the rep picks a disposition |
| Local presence | DialBrioIncluded | GoHighLevelIncluded. Local Presence Dialing works on the web dialer, mobile app and deskphones (US, Canada, UK and Australia), switched on per sub-account |
| Calling minutes | DialBrio1.5¢ a minute, shown on the pricing page | GoHighLevel$0.0166 a minute outbound US/CA, billed in full minutes, plus a conference-call charge on every outgoing call |
| Texting | DialBrioSMS and MMS in a shared inbox | GoHighLevelSMS and MMS through LC Phone; $0.00747 a segment US/CA plus carrier fees |
| DNC, consent and calling hours | DialBrioChecked before every dial | GoHighLevelContact-level DND by channel and a quiet-hours warning outside 8 a.m. to 9 p.m. in the contact’s time zone (web dialer); the Multi-Line Dialer holds contacts during quiet hours. No National DNC registry check documented |
| Spam labels | DialBrioNumber health checks and rotation | GoHighLevelSHAKEN/STIR, CNAM and Voice Integrity (reputation review with First Orion, Hiya and TNS). HighLevel notes SHAKEN/STIR and CNAM alone do not remove “Spam Likely” labels |
| Outcome tags and pipeline stage moves | DialBrioBoth, from each disposition | GoHighLevelUp to 10 custom dispositions per sub-account, which can trigger workflows |
| GoHighLevel connection | DialBrioInstalled app, two-way | GoHighLevelNative, no sync needed |
| Price | DialBrioPlans from $125 a month; Agency $550 with 5 seats | GoHighLevelIncluded in your GHL plan; calls, numbers and texts billed as usage. No separate Multi-Line Dialer price published |
| Free trial | DialBrio14 days and 500 minutes, no card | GoHighLevelPart of GoHighLevel’s 14-day trial; usage-based phone fees may apply |
We have not tested GoHighLevel ourselves. Everything on this page is taken from the sources listed below, on November 4, 2026.
What it costs
A real month for a real agency
The same scenario for both: 10 client sub-accounts, 6 reps, 40,000 outbound minutes a month and one local number per client.
| Line | DialBrio | GoHighLevel |
|---|---|---|
| Seats | DialBrioAgency plan $550 (5 seats) + 1 extra seat at $59 = $609 | GoHighLevelNo dialer seat fee; GHL plans include unlimited users |
| Calls | DialBrio40,000 min × 1.5¢ = $600 | GoHighLevel40,000 min × $0.0166 = $664 |
| Local numbers | DialBrio10 × $2 = $20 | GoHighLevel10 × $1.15 = $11.50 |
| Monthly total | DialBrio$1,229 | GoHighLevelAbout $676 plus conference-call charges |
GoHighLevel costs less in this scenario, so DialBrio costs more here. The GHL subscription is needed on both sides, so neither column counts it; ten client sub-accounts need at least the $297 Unlimited plan. HighLevel also starts a conference call on every outgoing call, at $0.0018 per participant-minute in the US, which adds about $72 to $144 at this volume, and call recording is extra at $0.0025 a minute. Calling minutes cost about the same on both. DialBrio’s plan pays for four lines, one queue across sub-accounts and checks before every dial, so it is worth it only if connects per rep-hour rise enough to cover it, which you can test in the free trial.
Fee check
Every fee, side by side
Hidden fees are the thing buyers complain about most. This is where each company stands on the usual ones.
| Fee | GoHighLevel | DialBrio |
|---|---|---|
| Setup fee | GoHighLevelNone. Built into GoHighLevel. | DialBrioNo setup fee. A one-hour setup call is included. |
| Contract | GoHighLevelFollows your GoHighLevel plan. | DialBrioMonth to month. Yearly billing optional (15% off). |
| Per-minute calling | GoHighLevel$0.0166 a minute outbound US/CA, $0.01165 inbound, billed in full minutes. A conference-call charge ($0.0018 per participant-minute, US) applies to every outgoing call. | DialBrio1.5¢ outbound US/CA, 1¢ inbound |
| Phone numbers | GoHighLevel$1.15 a month local, $2.15 toll-free (US/CA). | DialBrio$2 a month, local presence included |
| Texting | GoHighLevel$0.00747 per segment US/CA, plus carrier fees. | DialBrio1.2¢ per segment |
| Number registration (A2P) | GoHighLevelIn the Trust Center. $22.50 one-time registration ($64 for High Volume) plus up to $10.50 a month per campaign. | DialBrioGuided in Trust Hub |
| Compliance checks | GoHighLevelContact DND and a quiet-hours warning. No National DNC registry check documented. | DialBrioDNC, consent and calling hours checked on every plan |
| Free trial | GoHighLevelGoHighLevel’s 14-day trial. Usage-based phone fees may apply. | DialBrio14 days and 500 minutes, no card |
Ease of use
Setup and daily use
Setup
Nothing to install. LC Phone and the Power Dialer are already there. The Multi-Line Dialer is in private beta: an admin switches it on, sets a callback message and builds a call list, and HighLevel says to ask support if you do not see it.
Daily use
On the Power Dialer, a rep calls one contact, picks a disposition and moves on, so with a high no-answer rate most of the day is spent listening to rings. The Multi-Line Dialer rings up to three contacts and connects the first to answer; anyone who answers a moment later hears your callback message.
Multiple clients
HighLevel’s dialer docs describe call lists and settings inside one sub-account. We found no call list that spans client sub-accounts.
Where we are newer
What DialBrio does not have yet
A fair comparison goes both ways. These are the places DialBrio is behind today.
- GoHighLevel now has its own multi-line dialer in private beta, up to three lines, built in with no sync to maintain.
- The native dialers need nothing installed. DialBrio adds a connection you have to set up.
- The white-label client portal and live listen, whisper and barge are in early access, not generally available.
- We onboard GoHighLevel agencies in small groups, so there can be a short wait for a start date.
Questions about DialBrio and GoHighLevel
Does GoHighLevel have a built-in power dialer?
Yes, two. The Power Dialer works through Manual Call tasks that workflows create, one call at a time. The newer Multi-Line Dialer, in private beta as of October 2026, rings up to three contacts at once from a call list built from Contacts or Opportunities.
Does GoHighLevel’s dialer call multiple lines at once?
Yes, in private beta. HighLevel’s Multi-Line Dialer rings 1, 2 or 3 contacts at once and connects you to the first person who answers. HighLevel says to ask support if you do not see it. The workflow-based Power Dialer calls one contact at a time. DialBrio runs up to four lines.
Why use a separate dialer with GoHighLevel?
To dial four lines, work leads from many sub-accounts in one queue, and check DNC and consent before every dial.
How much does GoHighLevel’s dialer cost?
The dialers come with your GHL plan. Calls are $0.0166 a minute outbound in the US and Canada, local numbers $1.15 a month and texts $0.00747 a segment plus carrier fees, per HighLevel’s pricing guide. HighLevel has not published a separate price for the Multi-Line Dialer.
Will DialBrio replace LC Phone?
It does the dialing. GoHighLevel stays your CRM and system of record, and outcomes write back to the right contact.
Does GoHighLevel have local presence dialing?
Yes. Local Presence Dialing picks a caller ID near the contact on the web dialer, mobile app and deskphones, in the US, Canada, the UK and Australia. It is switched on per sub-account.
Sources
Where the GoHighLevel facts come from
Checked November 4, 2026. Plans and prices change, so confirm on the vendor’s own page before you decide.
- HighLevel help: Multi-Line Dialer (opens in a new tab)
- HighLevel help: Web Dialer vs Power Dialer (opens in a new tab)
- HighLevel help: Manual Call workflow action (opens in a new tab)
- HighLevel help: custom call dispositions (opens in a new tab)
- HighLevel help: phone system pricing (opens in a new tab)
- HighLevel help: Local Presence Dialing (opens in a new tab)
- HighLevel help: calls marked as spam (opens in a new tab)
- HighLevel help: Do Not Disturb (opens in a new tab)
- HighLevel changelog: quiet hours for outbound calls (opens in a new tab)
- HighLevel help: A2P brand registration (opens in a new tab)
- HighLevel help: what LC Phone is (opens in a new tab)
- HighLevel pricing (opens in a new tab)
- WAVV GoHighLevel page (opens in a new tab)third-party source
- WAVV blog: Kixie or WAVV for GHL (opens in a new tab)third-party source
- Kixie pricing: Multi-Line PowerDialer (opens in a new tab)third-party source
Try it on your own account.
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