Compare · DialBrio vs PhoneBurner
DialBrio vs PhoneBurner: single-line power dialing or up to 4 parallel lines
PhoneBurner is a mature power dialer with strong reviews. For a GoHighLevel agency the questions come down to lines, price per seat and how its GHL connector works, so those are what we compare.
Facts checked November 4, 2026. Sources listed at the bottom.
The short version
Who should pick PhoneBurner, and who should pick DialBrio
Pick PhoneBurner if
You are an individual rep or small team that wants a proven one-to-one power dialer with calling included. Live monitoring and an open API come on Professional ($165 a user, annual) and up.
Pick DialBrio if
You want up to 4 lines and a multi-client queue, and would rather pay per minute than $140 or more per user.
What PhoneBurner does well
PhoneBurner has years of reviews (Capterra 4.8 from 176, reported) and a mature product. We are newer.
Side by side
Features and limits: DialBrio and PhoneBurner
Anything marked “reported” comes from a review or from another company’s page, not from the vendor. “Not published” means the vendor does not show it on its own pages.
| Feature | DialBrio | PhoneBurner |
|---|---|---|
| Dialer type | DialBrioParallel, up to 4 lines | PhoneBurnerSingle-line power dialer, per PhoneBurner’s FAQ |
| GoHighLevel integration | DialBrioInstalled app, two-way | PhoneBurnerFree connector built by The Marketer’s Toolkit, installed on each sub-account from the HighLevel Marketplace |
| Dial sessions in GHL | DialBrioQueue by tag, no fixed cap published | PhoneBurnerUp to 500 contacts per session; one PhoneBurner account per dialing user |
| One queue across client sub-accounts | DialBrioYes | PhoneBurnerNo; sessions start from one sub-account’s smart list |
| Seat price | DialBrioAgency $550 for 5 seats, extra seat $59 | PhoneBurner$140 to $183 per user, billed annually; $165 to $215 monthly |
| Calling minutes | DialBrio1.5¢ a minute, shown on the pricing page | PhoneBurnerNo per-minute charges; unlimited dialing on every plan |
| Contact import | DialBrioTag-driven queues | PhoneBurnerCapped at 10,000, 20,000 or 50,000 a month by plan |
| Recording retention | DialBrioStored with the call record | PhoneBurner30 days, 90 days or unlimited by plan |
| SMS | DialBrio1.2¢ per segment, shared inbox | PhoneBurnerPremium only, 1,000 outbound a month, then $15 per 1,000 |
| Spam protection | DialBrioNumber health checks and rotation | PhoneBurnerARMOR and Connect Scores are add-ons, price not listed |
| DNC and calling hours | DialBrioChecked before every dial | PhoneBurnerPersonal DNC list, a DNC.com integration for national-registry scrubbing, and no calls after 9pm local time by area code |
| Free trial | DialBrio14 days and 500 minutes, no card | PhoneBurnerFree minutes, no card; length not stated |
We have not tested PhoneBurner ourselves. Everything on this page is taken from the sources listed below, on November 4, 2026.
What it costs
A real month for a real agency
The same scenario for both: 10 client sub-accounts, 6 reps, 40,000 outbound minutes a month and one local number per client.
| Line | DialBrio | PhoneBurner |
|---|---|---|
| Seats | DialBrioAgency plan $550 (5 seats) + 1 extra seat at $59 = $609 | PhoneBurner6 × $140 Standard (annual) = $840, or $990 monthly |
| Calls | DialBrio40,000 min × 1.5¢ = $600 | PhoneBurnerIncluded (unlimited dialing) |
| Local numbers | DialBrio10 × $2 = $20 | PhoneBurnerAdd-on, price not listed |
| Monthly total | DialBrio$1,229 | PhoneBurnerAt least $840 plus add-ons |
PhoneBurner costs less in this scenario because calling is included in the seat price, so DialBrio costs more here. PhoneBurner does not publish number or ARMOR prices, so its total is a floor. At 10 seats PhoneBurner Standard is $1,400 a month billed annually, with calling included. DialBrio is $845 in seats ($550 for 5 plus 5 extra at $59) plus 1.5¢ a minute, so on seats and minutes it costs less below about 37,000 outbound minutes a month and more above that.
Fee check
Every fee, side by side
Hidden fees are the thing buyers complain about most. This is where each company stands on the usual ones.
| Fee | PhoneBurner | DialBrio |
|---|---|---|
| Setup fee | PhoneBurnerNone. Its FAQ says there are no setup or consultation fees. | DialBrioNo setup fee. A one-hour setup call is included. |
| Contract | PhoneBurnerNo contract. Month to month, or 15% off with an annual plan. | DialBrioMonth to month. Yearly billing optional (15% off). |
| Per-minute calling | PhoneBurnerNone. “All plans include unlimited dialing.” | DialBrio1.5¢ outbound US/CA, 1¢ inbound |
| Phone numbers | PhoneBurnerAdd-on, price not listed. One PhoneBurner Number included on Premium. | DialBrio$2 a month, local presence included |
| Texting | PhoneBurnerPremium plan only, 1,000 outbound a month, then $15 per 1,000. | DialBrio1.2¢ per segment |
| Number registration (A2P) | PhoneBurnerA2P 10DLC approval needed for SMS. | DialBrioGuided in Trust Hub |
| Compliance checks | PhoneBurnerPersonal DNC list, a DNC.com integration for national-registry scrubbing, and no calls after 9pm local time by area code. | DialBrioDNC, consent and calling hours checked on every plan |
| Free trial | PhoneBurnerFree minutes, no card. Length not stated. | DialBrio14 days and 500 minutes, no card |
Ease of use
Setup and daily use
Setup
Four steps and no browser extension. The connector installs on each sub-account from the HighLevel Marketplace, and each rep links their own PhoneBurner account.
Throughput
PhoneBurner says reps can dial up to 80 contacts an hour from inside HighLevel, and a session takes up to 500 contacts from a smart list. On one line, that pace is the ceiling per rep.
Price
One Capterra reviewer called the price “a little hard to swallow” for smaller shops (reported).
Where we are newer
What DialBrio does not have yet
A fair comparison goes both ways. These are the places DialBrio is behind today.
- PhoneBurner has years of reviews and an open API. Ours is younger on both.
- The white-label client portal and live listen, whisper and barge are in early access, not generally available.
- We onboard GoHighLevel agencies in small groups, so there can be a short wait for a start date.
Questions about DialBrio and PhoneBurner
Does PhoneBurner work with GoHighLevel?
Yes, through a free connector built by The Marketer’s Toolkit and installed on each sub-account from the HighLevel Marketplace. PhoneBurner’s page says you can dial up to 80 contacts an hour and select up to 500 contacts per session.
Is PhoneBurner a parallel dialer?
No. PhoneBurner’s FAQ says it is “a single-line dialer” and that you cannot dial more than one person at a time. DialBrio runs up to 4 lines.
How much does PhoneBurner cost?
Standard is $140, Professional $165 and Premium $183 per user per month billed annually, or $165, $195 and $215 monthly, per its pricing page. Calling is included; numbers, ARMOR and Connect Scores are add-ons with no listed price.
What is a PhoneBurner alternative for GHL agencies?
DialBrio, if you want parallel dialing and a queue across client sub-accounts, and would rather pay per minute than per PhoneBurner seat.
Sources
Where the PhoneBurner facts come from
Checked November 4, 2026. Plans and prices change, so confirm on the vendor’s own page before you decide.
Try it on your own account.
Book a 20-minute demo. We will map your sub-accounts to DialBrio and set up your 14-day trial with 500 free minutes.
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