Compare · DialBrio vs JustCall
DialBrio vs JustCall: cheap cloud phone or a dialer built for agencies
JustCall has one of the lowest published entry prices and an easy interface. Its GoHighLevel link works at sub-account level, and that is where agencies tend to run into trouble.
Facts checked November 4, 2026. Sources listed at the bottom.
The short version
Who should pick JustCall, and who should pick DialBrio
Pick JustCall if
You are one team on one GHL sub-account, want the cheapest entry price, and one line is enough.
Pick DialBrio if
You run several client sub-accounts and want one queue instead of separate logins.
What JustCall does well
JustCall has one of the lowest published entry prices and a predictive tier of up to 10 lines on its custom-quote SalesPro plan. Its Team plan has no dialer, and Pro and Pro Plus dial one line.
Side by side
Features and limits: DialBrio and JustCall
Anything marked “reported” comes from a review or from another company’s page, not from the vendor. “Not published” means the vendor does not show it on its own pages.
| Feature | DialBrio | JustCall |
|---|---|---|
| Dialer type | DialBrioParallel, up to 4 lines | JustCallPower dialer from Pro ($49), one line; predictive up to 10 lines on SalesPro, custom quote |
| GoHighLevel integration | DialBrioDialBrio app, installed from your GHL agency account | JustCallSub-account level only; agency accounts not supported |
| Multi-client reps | DialBrioOne login, one queue | JustCallOne JustCall login per sub-account, per its help article |
| Entry price | DialBrioPlans from $125 a month; Agency $550 with 5 seats | JustCallTeam $29 per user, billed annually; no dialer |
| Power dialer price | DialBrioIncluded on every plan | JustCallPro $49 per user, billed annually |
| Minimum seats | DialBrioNone on Starter and Business | JustCall2 on most plans; 10 on Business |
| Numbers | DialBrio$2 a month, local presence included | JustCall2 included per account; bundles of 50, 100 or 200 for $150, $250 or $450 a month |
| Calling minutes | DialBrio1.5¢ a minute, shown on the pricing page | JustCall“Unlimited” US/Canada outbound on Team, Pro and Pro Plus, under a Fair Usage Policy that excludes call centers and telemarketing |
| Texting | DialBrioSMS and MMS in a shared inbox | JustCall500 (Team) or 1,000 (Pro, Pro Plus) one-to-one SMS segments per user a month in US/Canada |
| A2P, setup fee, contract | DialBrioAll published | JustCallA2P fees in its help center; setup fee not published; no refunds mid-cycle, per its terms |
| Free trial | DialBrio14 days and 500 minutes, no card | JustCall14 days, no card, then 30 days to subscribe |
| Compliance checks | DialBrioDNC, consent and calling hours checked on every plan | JustCallCalling hours by US state and a Do Not Dial list (Pro and up); no automatic national DNC check documented |
We have not tested JustCall ourselves. Everything on this page is taken from the sources listed below, on November 4, 2026.
What it costs
A real month for a real agency
The same scenario for both: 10 client sub-accounts, 6 reps, 40,000 outbound minutes a month and one local number per client.
| Line | DialBrio | JustCall |
|---|---|---|
| Seats | DialBrioAgency plan $550 (5 seats) + 1 extra seat at $59 = $609 | JustCall6 × $49 Pro (annual) = $294 |
| Calls | DialBrio40,000 min × 1.5¢ = $600 | JustCall“Unlimited” US/Canada outbound, under its Fair Usage Policy |
| Local numbers | DialBrio10 × $2 = $20 | JustCall2 included; smallest published bundle is 50 for $150 |
| Monthly total | DialBrio$1,229 | JustCallAbout $444 |
JustCall looks cheapest on seat price. Its US and Canada minutes are “unlimited” under a Fair Usage Policy that excludes call-center and telemarketing use, and single-number prices are not on its pricing page, so the total can rise. JustCall connects each login to one GHL sub-account. If each of your 10 clients needs its own login, that is at least 10 licences, about $640 with the bundle; we have not confirmed how JustCall bills those logins. Separate logins also add admin time that a table cannot capture.
Fee check
Every fee, side by side
Hidden fees are the thing buyers complain about most. This is where each company stands on the usual ones.
| Fee | JustCall | DialBrio |
|---|---|---|
| Setup fee | JustCallNot published. | DialBrioNo setup fee. A one-hour setup call is included. |
| Contract | JustCallBilled monthly or annually in advance. Cancelling stops renewal at the end of the cycle; no refunds mid-cycle. | DialBrioMonth to month. Yearly billing optional (15% off). |
| Per-minute calling | JustCall“Unlimited” US/Canada outbound on Team, Pro and Pro Plus, under a Fair Usage Policy that bars “call centers, and/or telemarketing professionals”. | DialBrio1.5¢ outbound US/CA, 1¢ inbound |
| Phone numbers | JustCall2 included per account. Bundles of 50, 100 or 200 local numbers for $150, $250 or $450 a month. Single-number price not published. | DialBrio$2 a month, local presence included |
| Texting | JustCall500 (Team) or 1,000 (Pro, Pro Plus) one-to-one segments per user a month in US/Canada. Bulk and workflow SMS at rates not shown. | DialBrio1.2¢ per segment |
| Number registration (A2P) | JustCallIn its help center: $46 one-time brand fee, $15 per campaign submission, $10 a month per campaign ($2 low-volume). | DialBrioGuided in Trust Hub |
| Compliance checks | JustCallCalling hours by US state that reps cannot override, and a Do Not Dial list, on Pro and up. No automatic national DNC check documented. | DialBrioDNC, consent and calling hours checked on every plan |
| Free trial | JustCall14 days, no card, then 30 days to subscribe. | DialBrio14 days and 500 minutes, no card |
Ease of use
Setup and daily use
Self-serve
Setup is quick for one account, and a Chrome extension adds click-to-call in GoHighLevel.
Agencies
Agency accounts are not supported. Reps who cover several sub-accounts need separate JustCall logins, which JustCall warns can cause duplicate contact logs.
Reliability
G2 reviewers mention connection issues (reported). These are review claims.
Where we are newer
What DialBrio does not have yet
A fair comparison goes both ways. These are the places DialBrio is behind today.
- JustCall has a predictive tier of up to 10 lines for teams that outgrow a power dialer. We run up to 4 lines.
- The white-label client portal and live listen, whisper and barge are in early access, not generally available.
- We onboard GoHighLevel agencies in small groups, so there can be a short wait for a start date.
Questions about DialBrio and JustCall
Does JustCall work with GoHighLevel agency accounts?
Its help article says the integration works at sub-account level and agency accounts are not supported. Reps covering several sub-accounts need separate logins.
Does JustCall have a parallel dialer?
Its power dialer starts at the Pro plan and calls one line at a time. A predictive tier with up to 10 lines is on SalesPro, quoted on request.
How much does JustCall cost?
Team is $29, Pro is $49 and Pro Plus is $89 per user per month billed annually, or $39, $69 and $109 billed monthly, per its pricing page. Most plans need at least 2 licences. A2P fees are in its help center, and setup fees are not listed.
What is a good JustCall alternative for agencies?
DialBrio, which installs in the agency account and runs a single queue across all client sub-accounts.
Sources
Where the JustCall facts come from
Checked November 4, 2026. Plans and prices change, so confirm on the vendor’s own page before you decide.
- JustCall pricing (opens in a new tab)
- JustCall Fair Usage Policy (opens in a new tab)
- JustCall terms and conditions (opens in a new tab)
- JustCall help: HighLevel integration (opens in a new tab)
- JustCall help: choosing a Sales Dialer campaign (opens in a new tab)
- JustCall help: calling hours (opens in a new tab)
- JustCall help: restricted contacts (opens in a new tab)
- JustCall help: A2P 10DLC registration (opens in a new tab)
- JustCall help: plans, costs and free numbers (opens in a new tab)
- JustCall help: cancelling a subscription (opens in a new tab)
- G2: JustCall reviews (opens in a new tab)third-party source
Try it on your own account.
Book a 20-minute demo. We will map your sub-accounts to DialBrio and set up your 14-day trial with 500 free minutes.
Book a demo