Compare · DialBrio vs Aircall
DialBrio vs Aircall: a business phone against an outbound dialer
Aircall is a well-made cloud phone with prices that are easy to find. It serves support and sales teams on one platform, but its outbound tool dials one number at a time, and agencies that dial many leads for many clients tend to feel that. This page shows where.
Facts checked November 4, 2026. Sources listed at the bottom.
The short version
Who should pick Aircall, and who should pick DialBrio
Pick Aircall if
You need a polished team phone with 250+ integrations, handle plenty of inbound, and call a modest list.
Pick DialBrio if
Your day is outbound speed-to-lead across several GHL clients, and you want parallel lines and compliance checks.
What Aircall does well
Aircall is cheaper on paper for small teams, and it has whisper, barge and unlimited recording retention (by request) on Professional. We are catching up on live coaching.
Side by side
Features and limits: DialBrio and Aircall
Anything marked “reported” comes from a review or from another company’s page, not from the vendor. “Not published” means the vendor does not show it on its own pages.
| Feature | DialBrio | Aircall |
|---|---|---|
| Built for | DialBrioOutbound for GHL agencies | AircallSupport and sales phone system |
| Dialer type | DialBrioParallel, up to 4 lines | AircallPower Dialer on Professional and up; dials imported numbers one at a time |
| Power dialer list size | DialBrioQueue by tag, no fixed cap published | AircallImport up to 1,000 numbers |
| One queue across client sub-accounts | DialBrioYes | AircallNot described by Aircall or Airlinx |
| Published price | DialBrioPlans from $125 a month; Agency $550 with 5 seats | AircallEssentials $30, Professional $50 per user a month, billed annually |
| Minimum seats | DialBrioNone on Starter and Business | Aircall3 on Essentials and Professional |
| Number price | DialBrio$2 a month, local presence included | Aircall1 included per plan, then $6 a month each |
| Caller ID add-ons | DialBrioNumber health checks and rotation | AircallNumber Reputation Dashboard $0.03 per reputation check; branded caller ID $0.08 per call |
| DNC and calling hours | DialBrioChecked before every dial | AircallLeft to you; a “do not call” outcome label does not remove a contact from future campaigns |
| GoHighLevel integration | DialBrioInstalled app, two-way | AircallApp built by partner Airlinx: $99 a month for one location up to $499 for unlimited, plus usage |
| Recording retention | DialBrioStored with the call record | AircallUp to 1 year on Essentials, unlimited on Professional, both by request; 6 months in the dashboard |
| Live coaching | DialBrioEarly access | AircallWhisper and barge on Professional |
We have not tested Aircall ourselves. Everything on this page is taken from the sources listed below, on November 4, 2026.
What it costs
A real month for a real agency
The same scenario for both: 10 client sub-accounts, 6 reps, 40,000 outbound minutes a month and one local number per client.
| Line | DialBrio | Aircall |
|---|---|---|
| Seats | DialBrioAgency plan $550 (5 seats) + 1 extra seat at $59 = $609 | Aircall6 × $50 Professional (annual) = $300 |
| Calls | DialBrio40,000 min × 1.5¢ = $600 | AircallUnlimited US/Canada outbound, “Terms of Use apply” |
| Local numbers | DialBrio10 × $2 = $20 | Aircall1 included + 9 × $6 = $54 |
| GHL connector | DialBrioIncluded | AircallAirlinx, unlimited locations = $499, plus $0.02 call and SMS usage |
| Monthly total | DialBrio$1,229 | AircallAbout $853 plus connector usage and add-ons |
On published prices Aircall comes to about $853 a month with the Airlinx connector, less than DialBrio, because US and Canada minutes are bundled. That leaves out Airlinx’s $0.02 “Flat” call charge, and Airlinx does not say whether it is per call or per minute. If it is per minute, 40,000 minutes adds $800 and Aircall costs more than DialBrio. Per-check and per-call add-ons are also extra. Without the GHL connector, Aircall is about $354. The comparison changes if you need parallel lines, a multi-client queue, or DNC and consent checks built in.
Fee check
Every fee, side by side
Hidden fees are the thing buyers complain about most. This is where each company stands on the usual ones.
| Fee | Aircall | DialBrio |
|---|---|---|
| Setup fee | AircallNo setup fee listed. Standard onboarding is included only for accounts of 11 or more users. | DialBrioNo setup fee. A one-hour setup call is included. |
| Contract | AircallAnnual and committed plans renew for the same term unless you cancel in writing 30 days before renewal. The same notice applies to monthly plans over 10 seats. Monthly plans of 1 to 10 seats cancel in the dashboard. | DialBrioMonth to month. Yearly billing optional (15% off). |
| Per-minute calling | AircallUnlimited US and Canada outbound, “Terms of Use apply”. Its help center adds a Fair Use Policy with no published threshold. | DialBrio1.5¢ outbound US/CA, 1¢ inbound |
| Phone numbers | Aircall1 included per plan, then $6 a month each. | DialBrio$2 a month, local presence included |
| Texting | AircallIncluded up to a pooled quota: 250 SMS and 50 MMS a user a month per its help center, 4,000 outbound per its pricing-page footnote. Rates beyond that by quote. | DialBrio1.2¢ per segment |
| Number registration (A2P) | AircallIn its help center: a one-time brand fee of $4.50 or $46, $15 per vetting attempt, and $1.50 to $10 a month per campaign. | DialBrioGuided in Trust Hub |
| Compliance checks | AircallDNC lists and calling hours are left to you. A “do not call” outcome label does not remove a contact from future campaigns. | DialBrioDNC, consent and calling hours checked on every plan |
| Free trial | Aircall7 days, with about 100 call minutes. Card requirement not stated. | DialBrio14 days and 500 minutes, no card |
Ease of use
Setup and daily use
Setup
The GoHighLevel link is a paid app from Airlinx, connected from the Aircall dashboard. Standard onboarding is included only for accounts of 11 or more users.
Daily use
The softphone is polished. Power dialing runs one lead at a time, so a rep waits through every ring.
Price clarity
Better than most. The page shows plan prices, number cost and per-call add-ons. The GHL connector is priced on Airlinx’s own page.
Where we are newer
What DialBrio does not have yet
A fair comparison goes both ways. These are the places DialBrio is behind today.
- Aircall has whisper, barge and unlimited recording retention (by request) on Professional, and 250+ integrations. We do not.
- The white-label client portal and live listen, whisper and barge are in early access, not generally available.
- We onboard GoHighLevel agencies in small groups, so there can be a short wait for a start date.
Questions about DialBrio and Aircall
Is Aircall good for outbound cold calling?
Aircall says it is built for both inbound support and outbound sales. Its outbound tool is a Power Dialer on the Professional plan that dials imported numbers one at a time. For high-volume outbound across many clients, a parallel dialer fits better.
What is a good Aircall alternative for GoHighLevel agencies?
DialBrio. It dials up to 4 lines, runs one queue across sub-accounts and installs as an app in your GHL agency account.
How much does Aircall cost?
Essentials is $30 and Professional is $50 per user per month billed annually, with a 3-seat minimum, per its pricing page. One number is included, extra numbers are $6 a month, and several features are add-ons. The GoHighLevel connector is a separate Airlinx subscription.
Does Aircall work with GoHighLevel?
Yes, through an app built by a partner called Airlinx. It logs calls and texts and syncs dispositions. Airlinx charges $99 a month for one location, up to $499 for unlimited locations, plus usage.
Does Aircall have a parallel dialer?
No. Its pricing page lists a Power Dialer that dials imported numbers in sequence. The “Parallel calls” line on that page means putting one call on hold to place a second, up to two at once, per its help center. DialBrio dials up to 4 lines at once.
Sources
Where the Aircall facts come from
Checked November 4, 2026. Plans and prices change, so confirm on the vendor’s own page before you decide.
- Aircall pricing (opens in a new tab)
- Aircall GoHighLevel integration (opens in a new tab)
- Airlinx pricing for the Aircall–HighLevel app (opens in a new tab)third-party source
- Aircall sign-up page (7-day trial) (opens in a new tab)
- Aircall help: trial account limitations (opens in a new tab)
- Aircall help: parallel calling (opens in a new tab)
- Aircall help: cancelling your subscription (opens in a new tab)
- Aircall help: A2P 10DLC fees (opens in a new tab)
- Aircall help: SMS and MMS charges (opens in a new tab)
- Aircall help: call pricing (opens in a new tab)
- Aircall help: outbound campaigns (opens in a new tab)
- Aircall legal center (terms) (opens in a new tab)
Try it on your own account.
Book a 20-minute demo. We will map your sub-accounts to DialBrio and set up your 14-day trial with 500 free minutes.
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